Improve patient engagement and operational efficiency with multi-channel communications. From appointment reminders to lab result notifications, OneSend2U provides a secure, auditable messaging platform designed with healthcare workflows in mind.
Patient communications require reliability, security, and the right channel at the right time. OneSend2U supports the messaging patterns that healthcare organizations depend on.
Reduce no-shows with automated appointment reminders via SMS, Email, or WhatsApp. Send confirmations, reminders at configurable intervals, and allow patients to confirm or reschedule directly from the message.
Notify patients when lab results are ready for review in their patient portal. Send secure, non-identifying notifications that direct patients to log in and view their results, maintaining data privacy throughout.
Send timely prescription refill reminders to improve medication adherence. Notify patients when refills are ready for pickup or when their prescriptions are about to expire, with links to convenient refill options.
Collect patient feedback with post-visit satisfaction surveys delivered via their preferred channel. Use templates with short survey links and track response rates across channels to optimize engagement.
Right patient, right channel, right time — with audit trail and consent enforced at the API level.
// POST /api/app/notifications/send
{
"transactionId": "appt-2026-4821",
"application": "clinic",
"region": "ES",
"language": "es",
"notificationType": "appoint",
"notificationSubtype": "reminder",
"recipients": [
{ "channel": "sms", "recipient": "+34612345678" },
{ "channel": "whatsapp", "recipient": "+34612345678" }
],
"templateVariables": [
{
"patientName": "Carlos Ruiz",
"doctor": "Dra. López",
"specialty": "Cardiología",
"date": "2026-05-14",
"time": "10:30",
"location": "Clínica Norte, Sala 3"
}
]
}
var client = new OneSend2UClient(new OneSend2UClientOptions {
BaseUrl = "https://api.onesend2u.com",
ApiKey = "YOUR_API_KEY",
TenantId = "YOUR_TENANT_ID"
});
await client.Notifications.SendAsync(new SendNotificationRequest {
TransactionId = "appt-2026-4821",
Application = "clinic",
Region = "ES",
Language = "es",
NotificationType = "appoint",
NotificationSubtype = "reminder",
Recipients =
[
new() { Channel = Channel.Sms, Recipient = "+34612345678" },
new() { Channel = Channel.WhatsApp, Recipient = "+34612345678" }
],
TemplateVariables = [new() {
["patientName"] = "Carlos Ruiz",
["doctor"] = "Dra. López",
["specialty"] = "Cardiología",
["date"] = "2026-05-14",
["time"] = "10:30",
["location"] = "Clínica Norte, Sala 3"
}]
});
Healthcare organizations need reliable patient communication that scales with volume, respects consent and stands up to compliance audits.
Reach patients via SMS, WhatsApp and Email per their preference. Reduce no-shows without changing application code.
Every message logged with full lifecycle traceability — from queue to delivery — ready for compliance investigations.
Patient data encrypted at rest and in transit (TLS 1.2+) on enterprise-grade cloud infrastructure.
Track per-channel opt-in and opt-out for every patient with full historical audit trail.
OneSend2U is not yet HIPAA certified. If your organization requires HIPAA-compliant messaging, please contact us to discuss your specific requirements and our compliance roadmap. We are committed to achieving the certifications that enterprise healthcare organizations need, but we believe in transparency about where we are today.